When you arrange your brooklyn car donation with us, remember to plan for the paperwork that follows. After we receive your vehicle donation, we mail you donation documentation for your annual tax records. Keep that document with your other donation records so you can find it when you need it.
A few questions during your conversation with us can help you prepare: What mailing address should we use? When should you expect the document? Who should you contact if it has not arrived? You can ask us about the mailing process when you begin your donation or arrange pickup.
What will we mail after your donation?
We mail your donation receipt after receiving your vehicle. This is a document to retain, rather than setting it aside with everyday mail. Choose a folder or another secure place for your donation records before it arrives.
If you have questions about the document you receive, call us with it nearby. Being able to refer to the wording in front of you can make it easier to explain your question clearly.
What should you ask before the mailing?
Use your donation conversation to check the practical details that matter to you. Consider keeping this short list handy:
- Mailing address: Ask us to check the spelling of your name, street address and apartment number.
- Expected timing: Ask when you should expect your mailed donation document.
- Address changes: If you are moving, tell us and ask how to update your mailing details.
- Follow-up: Ask when to call if the document has not arrived.
These questions are especially useful if your vehicle is being picked up somewhere other than your mailing address. Make that distinction clear during your conversation so the two locations are easy to identify.
Keep a simple donation record
You can make your own recordkeeping easier without creating a complicated filing system. Consider keeping the following together:
- The mailed donation document.
- A personal note identifying the vehicle you donated.
- Your notes about pickup arrangements and the date the vehicle was collected.
- Any donation-related correspondence you receive.
- A short list of unresolved questions and notes from follow-up conversations.
For convenience, you may want to scan or photograph the mailed document and save a readable digital copy alongside your notes. Keep the original in your chosen folder. Use a descriptive file name that helps you recognize the donation without opening every file.
What if you need help after pickup?
If you are waiting for your receipt or have a question about something on it, contact us. Have your name, the donated vehicle’s basic details and your mailing address handy to help explain your question. Write down what you want to ask before calling, particularly if you have several concerns.
Ready to begin? Start your donation online, or call us at 1-646-402-6102. We can answer your donation questions and help arrange your Brooklyn vehicle pickup.
